State Farm® Insurance Agent Mark Forgas Jr.

"I have been stressing under limited time to get better coverage than I have now. I could not have received better help than I got from Mike. Mike not only found me better coverage but also found me the best deal. He truly was a perfect example of exceptional service and I couldn't have been happier with this experience. Recommend Mike 100%"

"Colton made this harrowing experience much less painful than I had expected. Moved from out of state with two vehicles and household goods. Also honest enough to let me know what parts he could help with as well as what parts that he could not help with. Even though he wasn’t able to help with one item he was able to refer me to someone that could."

"We are moving from TN to FL and had to switch insurance companies. Moving out of state is stressful. However Alex Darling made that part so easy! He has excellent communication skills; he is polite, he was transparent; and he educated us on areas with which we weren’t familiar. He is an asset to the company and we are very happy!"

"Morgan Wilson is the best & the most thorough agent! Definitely recommend her & Dtate Farm in general. Already getting my friends & family to switch to state farm due to the great experience we have had.. Bundling home & 2 cars discounts were amazing & so glad we are with state farm now. Best insurance I've had yet!!"

"Colton was very easy to deal with and gave us excellent price. I would highly reccomend them."

"Josh is very knowledgeable and saved me a lot of money with more coverage!"

"Great fast service and always super helpful with everything."

"Josh is so helpful!!! So grateful for his patience and explaining everything! I saved so much money with this company. :) 100% recommended!!!"

"I was referred to this State Farm branch, and I could not be happier with my experience. My agent was Alex Darling and he was extremely helpful with handling my auto and home insurance. Alex was professional throughout the entire process and saved me a lot of monthly money by recommending to bundle my home and auto. I would recommend Alex and Mark Forgas State Farm to anyone looking for insurance, thank you!"

"I had an excellent experience while searching for car insurance, and I highly recommend giving them a call. The staff was incredibly knowledgeable, friendly, and attentive to my needs. They took the time to explain my options clearly and helped me find a plan that fit both my budget and coverage requirements. The entire process was smooth and hassle-free, and I felt confident in their expertise. If you're looking for reliable and personalized service, don't hesitate to reach out to them."

"Everyone at this office is always such a help and pleasure to work with. Highly suggest if you need insurance to give them a call. Saved me a lot of money and were actually able to get me more coverage on my auto. Alex signed me up and always answers any questions I have."

"Got exactly what I needed from Danny at this office. This office is well informed and goes the extra mile"

"This office staff is always polite and kind. I genuinely feel like they are looking out for me. No hardball behavior. Danny is so easy to talk with"

"I cannot say enough about this office! I had the pleasure of working with Alex Darling. He was so knowledgeable and so polite! He helped me bundle my auto and homeowners insurance. I could not believe how much he was able to save me a month! I highly recommend State Farm for your insurance needs."

"Our prices went down when we switched from USAA to State Farm and they gave us more coverage. We have found that the agent and reps at Mark Forgas Jr. are attentive, honest and very helpful, especially Joshua Conrad."

"My family and I have been working with our amazing agent, Colton, for all of our insurance needs, for a couple of years now. I could not be happier with our experience with Colton, and the personal attention, and dedicated service he provides. Colton assists us in making informed decisions regarding all of our different policies with State Farm (auto, home and business), and provides us peace of mind that we always have the proper coverages in place. He makes himself available to speak to us personally if we need him, and is always quick to respond to any questions we have. This kind of personal service is nothing I have ever experienced with an insurance company before. I can’t say enough about how wonderful Colton and his team are, and how grateful we are for the service and peace of mind that they provide to our family."

"This State Farm office has given me a very pleasant experience. Josh Conrad is a great representation of a professional but caring individual that is extremely knowledgeable about options that State Farm has available. It was a surprisingly refreshing experience and will definitely continue with State Farm knowing that if a problem arises Josh will do his best to find a solution."

"Only left 1 star cause there’s not a no star option. I strongly advise against doing business with this office. My experience has resulted in significant financial hardship due to a lack of communication and comprehension from the agents. Despite clearly informing Colton that my child did not qualify for the Good Student Discount, he proceeded to include it in the quote. As a result, when I purchased the vehicle, my premium unexpectedly increased from $500 to $700. I was forced to absorb the cost of this error, which stemmed from the agent’s failure to listen carefully. If I knew ahead of time I would not have purchased the vehicle. Additionally, the billing department reached out requesting a credit card payment after they issued an over-refund on a canceled policy. When I contacted the local office, the agents were unable to locate the payment or provide clarity—initially stating that billing would never contact a client for credit card payments. Now I’m being told the amount is being spread out across future payments to recover the over-refund, yet no one seems to have a clear explanation. This level of disorganization and lack of accountability is deeply concerning. In my experience, the staff has been confused, and incapable of providing reliable service or support. I have never encountered such a poorly managed insurance office. Absolute nightmare. Update response: It appears there may have been a misunderstanding, or the notes were not accurately documented, which has led to some confusion on your end . I want to clarify the situation once more. Based on the quote Colton provided—$500 per month—I made the decision to purchase the vehicle for my son, as that amount was manageable. Because of this, I did not feel the need to seek any additional quotes. I communicated to Colton multiple times that my son is not eligible for the good student discount. He confirmed the monthly rate as $500. However, when I later called to finalize the insurance when I purchased the vehicle, I was informed that the premium had increased to $700 due to the good student discount being mistakenly applied—despite my clear communication that my son did not qualify for it. I was forced to drop the coverages so I can afford my monthly premium and still afford groceries. That’s why the multiple calls were made to your office to correct the error your agent made. I’ve called you guys enough. I still haven’t received my return call from the last issue I reached out about. Thanks for proving my point that you guys have no idea what’s going on and you guys lack accountability. Doesn’t look like I’m the only person this happened to. I understand human errors are made but as a business you should do a better job to take accountability for your mistakes. Have a great day."

"Alex and Morgan Know their Job!!! Got both cars and home bundle and saved me over $500. THANK YOU BOTH!!!"

"Thank you for sharing a very professional person. Alex was very professional and detail-oriented. I appreciated getting another car added to my existing policy. Everyone in the office was extremely professional and understanding of my specific situation. The great price I was given was also a huge plus."

"Josh Conrad was absolutely amazing and took wonderful care of my family. Not only did we save $130/month in our auto insurance, and that is including protecting my family God forbid something awful happens to me. This has been an excellent experience."

"My agent was Alex Darling. He sounded like he was from the south. He had wonderful customer service and always said: yes ma’am. I told him please treat me like your mother. He said: yes ma’am! He set me up with good rates much cheaper than what I was paying at Geico.. plus I even got renters insurance added in. So if you’re looking for good hospitality and good savings go and see Alex Darling he is your guy. Thank you Alex!"

"Thank you for the quick process to start our insurance. Saved us some money having all insurance under one roof."

"Highly recommend anyone looking for affordable insurance with great coverage! Josh was very kind, thorough and followed up without being pushy like other companies. He got me the lowest rate with the most coverage for my auto and business! Thanks again State Farm (:"

"Josh was great in helping us figure out which policies and coverages were right for our situation. I would recommend him to anyone looking for insurance."